Guest Services

Guest Services is located in the center of the mall, across from the Food Court.

Guest Services Hours:
Monday-Friday 9am-8pm
Saturday 9am-9pm
Sunday 10am-6pm
Ph (904) 826-1311
Fax (904) 826-4470

Coupon Books - Stop by Guest Services to pick up your VIP Coupon Book worth hundreds of dollars in additional savings at participating stores!

Mall Directories - Strategically plan your shopping experience with a Mall Directory from Guest Services.

Food Court - Rest, relax and refresh in our recently renovated food court, complete with two big screen high definition televisions. Re-energize with a meal or snack from a variety of food and drink retailers.

ATM - Two ATMs located on the premises for public use, small service charge may apply.

Tourist Information - Visit Guest Services for area attraction and lodging information. In St. Augustine, wherever you step, history is under your feet!

Lost & Found - St. Augustine Outlets strives to return all lost items to their owners. If you have lost an item please provide Guest Services with a description of the lost item and your contact information. If an item is found please drop it off at Guest Services so that we may reunite it with its owner.

Strollers - Self-serve stroller rental is located in the southeast corridor of the Center, near Dressbarn.

Wheelchairs - Complimentary wheelchair rentals are located at Guest Services. Security deposit in the form of a credit card or picture ID is required.

Group Tour Information - Group tour reservations can be made on-site at Guest Services or by clicking here.